There is a $2.00 online processing fee for all credit card payments. We accept Visa, MasterCard, and Discover. Please be careful entering payment information and amounts. Once a payment is made online, the payment is final.
IMPORTANT NOTICE: Any payments received after 4:00 PM will not be posted to your account until 4:00 PM the following business day.
If you are the owner of a rental property and wish to sign up for Online Bill Access for your rental property/properties, please call or email to sign up. Contact Utilities Online BillPay Help Desk at (330) 861-7143 or email at firstname.lastname@example.org and they will assist you with the registration.
Questions about Utilities Online Bill Access or to report technical problems contact the Utilities Online BillPay Help Desk at (330) 861-7143 or at email@example.com.
For all other Utilities customer service issues, please call our Utilities Customer Service office at 330-753-0328.