Towed and impounded vehicles shall only be released to the vehicle owner or lien holder upon proper proof of identity and ownership. 

All accrued impound and storage fees must be paid before the vehicle is released. 

An insurance company may remove a vehicle upon presentation of a "hold harmless" waiver from the owner /lien holder and payment of the towing and storage fees. 

All paperwork and payments must be processed at the Police Department prior to the release of a vehicle at the impound lot.